About Gender Matters
An organisation built to answer practical questions about gender identity, for individuals and for the people around them.
Why we exist
Practical support first
Questions about gender identity often arrive with practical concerns attached, such as relationships, work, family or services. We start with those concerns and work through them step by step.
Support for the whole circle
A person's gender identity affects the people who love them. We provide information and support for partners, friends, families and allies as well as for the individual.
Individuals, families and professionals
We are here to help people who consider themselves to be trans, including transgender, gender variant, gender queer, cross dresser and transvestite people, and anyone with another non-standard gender identity.
We also assist professionals who are supporting trans individuals, so that they have accurate information when they work with clients.
From first contact to ongoing support
Step 1
First contact
You tell us what is on your mind, or what your loved one is struggling with. There is no set script.
Step 2
Understanding the need
We identify the practical, emotional and informational needs and agree which support fits.
Step 3
Ongoing support
Counselling, advice and information continue for as long as they are useful to you.
Our team keeps information accurate and current, so that the advice we give reflects the services and resources people actually use.
Everything we offer is open to people who are unsure as well as to those who are certain.
Looking closer
If you would like to work with us or learn more about our services, visit our training page or get in touch.